1. Registration Policy:
Registration for all sessions must be completed at least 24 hours before the scheduled start time.
Payment is required upon registration to secure your spot in the session.
You will receive a confirmation email with the session details upon successful registration.
For private sessions, bookings should be made at least 48 hours in advance to allow proper preparation.
2. Cancellation Policy:
If you need to cancel your session, please notify us at least 24 hours in advance for regular sessions and 48 hours for private sessions to receive a full refund or to reschedule without penalty.
Cancellations made less than 24 hours before a session will not be eligible for a refund.
In case of a no-show, the session will be considered as completed, and no refund will be issued.
If the instructor needs to cancel or reschedule a session, you will be notified as soon as possible, and you will have the option to receive a full refund or reschedule for a future session.
3. Rescheduling:
You may reschedule your session free of charge if the request is made within the cancellation notice period (24 hours for regular sessions and 48 hours for private sessions).
Any rescheduling requests made outside of these timeframes will be treated as cancellations.
4. Membership and Monthly Fees:
For members paying a monthly fee, cancellations of specific sessions must still be communicated within the standard notice period (24 hours).
If a session is missed without prior notification, it will not be rescheduled, and no credit will be given.
5. Refund Policy:
Refunds are only available for cancellations made within the specified notice period.
Refunds will be processed within 7 business days after the cancellation request.
By registering for a session, you acknowledge and accept these policies. Thank you for your understanding and cooperation.
Arrival: Please arrive on time as we’ll be starting on time. The Zoom room will be open 10 minutes prior so you can arrive early.